Bike Repair and Servicing in East London

A proper look over the whole bike by a Cytech 2 mechanic and a full written report of what we find. You also get a clear quote for anything that needs work, with essential safety items separated from recommended maintenance.

It is free, and there is no obligation to book the work with us afterwards.

Yes, for Tenways and Hygge e-bikes. We are an authorised service centre for both brands, so we handle motor diagnostics, battery issues, warranty work and standard mechanical maintenance on them. For now we do not repair other e-bike brands. More on our e-bike repair page.

The free check-up is normally done within 24 to 48 hours. You then get a full report with the findings, your options and a clear quote.

Once you approve it and payment is processed, the timing depends on parts availability and workshop volume. Simple jobs are often finished the same day. Complex repairs can take up to two weeks. If you are working to a deadline, tell us when you drop the bike off.

We give you the full picture in the interest of total transparency, but not every recommendation needs doing straight away. Some items are optional. Bundling repairs usually saves you labour compared with booking separate visits later, and you stay in control of what goes ahead.

Safety comes first. If the inspection shows something below minimum safety standards, such as critically failing brakes, we will tell you it is urgent. For liability reasons we reserve the right to decline a job if the minimum safety repairs are refused.

We get you back on the road as fast as we can. A standard puncture usually takes 10 to 15 minutes. Tenways and Hygge e-bikes and bikes with enclosed chain guards are more involved, so we recommend leaving the bike with us for a few hours depending on workshop availability. We are one minute from Devons Road DLR, so you can drop the bike and hop on the DLR while we fix it. If the tyre itself is past saving, we can fit a replacement from our tyres and wheels range.

Yes. The scheme does not cover labour, but you can use your voucher to upgrade safety components such as tyres, brakes or gears during your service. It is a good way to save on premium parts while keeping the bike in top shape.

Yes. We fit upgrades on road, gravel and hybrid bikes, and on Tenways and Hygge e-bikes, from wheels and tyres to groupsets and finishing kit. Book a free check-up and we will tell you which upgrades are worth it on your bike, and which are not.

Yes. We hand-lace, tension and true custom wheels, rebuilds and carbon wheelsets in the workshop, at £60 labour per wheel with components quoted separately. See our wheel building page for the full detail, and our guide to hand-built versus factory wheels for why it matters.

Yes, Aztecs Bikes is a certified service centre for Tenways, Hygge, Elitewheels and Ribble. That means manufacturer-approved repairs by technicians trained on those systems, help with warranty assessments and repairs, and direct access to genuine parts.

Yes, we are one minute from Devons Road DLR, a convenient stop from Canary Wharf, Stratford and Mile End. Plenty of our customers drop the bike off in the morning and collect it after work, or pop in over lunch. There is more on our East London bike shop and the bikes we stock.

Yes, but a 10% surcharge on labour applies. We use suitable, quality components for every repair, so when you supply your own parts these terms apply:

10% labour surcharge. An extra 10% is added to the labour cost when we fit customer-supplied parts.

Compatibility. You are responsible for making sure the parts are suitable for your bike and for the work needed. We cannot guarantee compatibility or suitability.

Parts quality and sourcing. We do not fit parts bought from marketplaces such as Amazon or Temu, second-hand or used parts, non-genuine components, toy-grade parts, or anything that does not meet the safety and quality standards for bicycle use.

Parts warranty. Any warranty on customer-supplied parts stays between you and the original retailer or manufacturer. We cannot process warranty claims or accept responsibility for defects or failures of these parts.

Faulty or unsuitable parts. We can refuse to fit parts that are faulty, damaged, incompatible or unsuitable. Any extra labour needed to remove or replace them is chargeable.

By asking us to fit customer-supplied parts, you accept these conditions.