Last updated: 2025-11-23
These Terms & Conditions (“Terms”) govern your use of the Aztecs Bikes website and online services (the “Service”), operated by Aztecs Bikes Ltd (“we”, “us”, “our”). By accessing or using our website, you agree to be bound by these Terms.
These Terms apply to all users of the site, including browsers, customers, vendors, partners, and contributors of content.
We may update these Terms at any time by posting changes on this page. Your continued use of the website constitutes acceptance of those changes.
1. Use of Our Website
You may use our website and Services only for lawful purposes.
You must not:
Use the site to engage in any illegal or fraudulent activity
Interfere with or disrupt the security or functionality of the website
Upload or transmit viruses, malware, or harmful code
Copy, reproduce, resell, or exploit any part of the Service without written permission
Access the website using automated scraping tools without permission
We reserve the right to refuse service to anyone for any reason.
2. E-Commerce Terms
By placing an order on our website, you confirm that:
You are at least 18 years old;
All information you provide is accurate and complete;
You are authorised to use the payment method provided.
You may not use any of our products or services for illegal or unauthorised purposes.
3. Products & Services
Product Availability
Some products may be available exclusively online, with limited quantities. All products, specifications, and prices may change without notice.
Product Descriptions & Accuracy
We aim to display our products as accurately as possible, including colours and images. However, we cannot guarantee that your device’s display accurately reflects colours.
Right to Limit Sales
We may limit sales:
Per customer;
Per household;
Per order;
Based on stock availability.
We may also refuse or cancel orders we suspect are placed by resellers or distributors.
Pricing
Prices may change without notice. We are not responsible for typographical or system errors that may affect pricing or product information.
Returns, Refunds & Warranty
All purchases are subject to our Delivery & Returns Policy, which forms part of these Terms. This includes:
14-day right to cancel for online purchases;
30-day return window for eligible items;
Non-returnable items (custom bikes, unsealed helmets, etc.);
Warranty terms (labour warranty, parts warranty, customer-supplied parts).
Please review the full policy on our website before placing an order.
4. Accuracy of Billing & Account Information
We reserve the right to:
Refuse any order;
Cancel or modify orders;
Limit quantities.
If an order is changed or cancelled, we may attempt to notify you using the contact details provided at checkout.
You agree to:
Provide accurate, complete, and current billing information;
Promptly update your details when necessary.
5. Third-Party Services & Links
Our website may contain links or access to third-party tools, plugins, or websites. Examples include:
Google Analytics;
Payment processors (Stripe, Dojo, PayPal);
Social media integrations;
We do not control these services and provide them “as is” without any warranties.
We are not responsible for:
The content of third-party websites;
Any losses or damages caused by third-party interactions;
The privacy practices of external sites.
You should review the third-party’s terms and policies before using their services.
6. User Content (Reviews, Comments, Submissions)
If you submit content to us (e.g., reviews, suggestions, comments):
You grant us a non-exclusive, royalty-free right to use, edit, publish, and distribute it;
You confirm the content does not violate any rights of third parties;
You agree not to submit unlawful, defamatory, offensive, or harmful content.
We reserve the right (but not the obligation) to remove inappropriate content.
7. Personal Information
Your submission of personal data is governed by our Privacy & Cookie Policy, which forms part of these Terms.
8. Errors, Inaccuracies & Omissions
Occasionally, our site may contain errors relating to:
Pricing;
Product descriptions;
Stock availability;
Shipping times.
We reserve the right to correct such errors at any time, including after an order has been placed.
9. Prohibited Uses
You may not use the website:
For unlawful purposes;
To solicit or encourage others to break the law;
To harass, abuse, or intimidate others;
To infringe intellectual property rights;
To distribute malware or malicious code;
To collect personal data of others;
To spam, phish, or scrape the site;
To bypass security systems.
Violation may result in immediate termination of access.
10. Disclaimer of Warranties
We do not guarantee:
Continuous, uninterrupted website service;
That the website is free from errors, viruses, or vulnerabilities;
That product descriptions will always be error-free.
You use the Service at your own risk.
All products and services are provided “as is” and “as available”, except where explicitly stated otherwise.
11. Limitation of Liability
To the fullest extent permitted by law, Aztecs Bikes Ltd is not liable for:
Indirect, incidental, punitive, or consequential damages;
Loss of profits, revenue, data, sales, or savings;
Damages arising from misuse of products;
Errors or inaccuracies.
Nothing in these Terms excludes liability where it cannot legally be excluded (e.g., injury caused by defective products).
12. Indemnification
You agree to indemnify and hold harmless Aztecs Bikes Ltd, employees, directors, suppliers, and partners from any claims arising from:
Your breach of these Terms;
Your misuse of the Service;
Your violation of any law or third-party rights.
13. Severability
If any provision in these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
14. Termination
These Terms remain in effect unless terminated by either party.
We may terminate your access immediately if:
You violate these Terms;
We suspect misuse or fraud.
You remain responsible for any outstanding payments up to the termination date.
15. Entire Agreement
These Terms, together with our Privacy Policy and Delivery & Returns Policy, form the entire agreement between you and Aztecs Bikes Ltd.
16. Governing Law
These Terms are governed by the laws of England and Wales.
17. Contact Information
Questions regarding these Terms can be sent to:
📧 hello@aztecsbikes.com
