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Frequently Asked Questions

• Do I need to schedule an appointment for bike repairs and maintenance, or can I drop by anytime?
  While walk-ins are welcome, we highly recommend scheduling an appointment for bike repairs and maintenance. This allows us to allocate sufficient time and resources to give your bike the attention it deserves, ensuring a prompt and efficient service.
• How long does a typical bike tune-up take, and what does it involve?
  The duration of a bike tune-up may vary depending on the condition and complexity of your bike. Typically, it takes around 1 to 2 business days. Our tune-up service includes a comprehensive inspection, cleaning, lubrication, adjustments, and safety checks to ensure your bike performs at its best. It may also depend on stock in store.
• Can you help me choose the right accessories for my bike?
  Absolutely! This is what we are here for! We are always eager to assist you in selecting the perfect accessories for your bike. Whether you’re looking for performance upgrades, stylish add-ons, or practical gear, we’ll guide you through our selection to find the best fit for your needs and preferences.
• I'm new to cycling and not sure which bike is suitable for me. Can you offer any recommendations?
  Of course! We know that the bike world can be a bit of a minefield for beginners. Our experts will take the time to understand your riding preferences, goals, and budget to recommend the ideal bike type and size that suits your needs and ensures a comfortable and enjoyable ride.
• Do you offer any warranties on your services or products?
  Yes, we stand behind the quality of our services and products. For bike repairs and tune-ups, we provide a limited warranty on the work performed. Additionally, any products purchased from our shop are subject to the manufacturer’s warranty. If you encounter any issues, please don’t hesitate to reach out to our team, and we’ll be happy to assist you.
• Do I need a booking for a puncture?
  No, just pop-in and we normally make it the same day.